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Refund Policy

We "Sky Media Player" App, wants to ensure that you are 100% happy & satisfied with your purchase. If you have any technical or sales queries, do not hesitate to contact us.
However, if you feel the service, you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right & we are happy to assist you.


Make sure to try and test the app before you pay, you can try the App for 7 days for free. DO NOT pay if something is not working for you. because the payment won't solve any of these problems.


Important notes about the order canclation & refund:

- We accept refund within 30 days from the order date.


- You can't cancel the order without a valid reason. Just changing your mind or ordered by mistake are not a valid reason.


- Make sure to try the App before you do the payment. We give 7 days trial for free to try the App.


Contact US:

If you still have any question or you would like to proceed with the refund, please login to your online account and submit a support ticket. Our support team will get back to you within 24 to 48 hours

Supported Platforms
  • LG Smart TV (WebOS)
  • Samsung Smart TV (Tizen)
  • Android (Smart TV, TV Box, Tablet & Phone)
  • iOS (iPhone, iPad, Apple TV & MacOS)
  • Roku (TV & Stick)
  • Amazon (FireTV, Firestick & FireHD)
  • Windows (PC & Laptop)

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  • Refund Policy
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© Copyright: Sky Media Player website, Apps, brand & services are owned & operated by:
Sky Cloud Services Pty Ltd - Arundel 4214 QLD Australia - ABN: 43658525510